eConciliador is a global software company that provides a fully automated online dispute resolution platform that leverages Big Data, Machine Learning and Artificial Intelligence to allow users to negotiate and settle legal claims, debt collection and customer service disputes 24/7, 365 days of the year.

About Us

Launched in January 2014, eConciliador is one of the world’s leading online dispute resolution, customer service and online debt collection platforms. eConciliador has been accessed by hundreds of thousands of people via smartphone, tablet and desktop and has resolved legal claims, customer service complaints and debt collection cases of the world’s most recognized companies throughout Brazil, Latin America and Europe.

We believe that negotiating and settling disputes can be done in an amicable and conciliatory manner. Through the seamless fusion of technology and human contact we developed an effective solution to solve conflicts in today’s globalized and online world. We continuously work to bring companies and consumers, as well as creditors and debtors, closer together through conciliation, aiming for a win-win for all parties.

eConciliador is now actively expanding globally to continue to assist in settling disputes and becoming the method of choice for consumers and companies throughout the world. Please contact us if you are interested in using eConciliador for your company and/or country.  We look forward to hearing from you.